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DRC Resolving Conflict in the Workplace – Session 1 of 2
May 25, 2021 @ 9:00 am - 12:00 pm
Resolving Conflict in the Workplace
Hosted by VOAWW Dispute Resolution Center
There are a total of 2 sessions for this course. Session 2 is May 27th, 9am – 12pm. Please plan to attend both sessions.
Learn the interest-based model of conflict resolution, identify core values/needs and recognize them in others to navigate conflict style tendencies. Apply tools and skills to easily share wants & needs in a conflict resolution conversation. Master the ability to listen with curiosity, compassion, and empathy by understanding how to ask questions and uncover the real issues at play.
Registration: $190
Need a group rate? Contact Tiffany Littlefield at (425) 238-1848 or tlittlefield@voaww.org for groups of 3 or more.