Resolving Conflict in the Workplace

Hosted by VOAWW Dispute Resolution Center

There are a total of 2 sessions for this course. Session 2 is May 27th, 9am – 12pm. Please plan to attend both sessions.

Learn the interest-based model of conflict resolution, identify core values/needs and recognize them in others to navigate conflict style tendencies. Apply tools and skills to easily share wants & needs in a conflict resolution conversation. Master the ability to listen with curiosity, compassion, and empathy by understanding how to ask questions and uncover the real issues at play.

Registration: $190

Need a group rate? Contact Tiffany Littlefield at (425) 238-1848 or tlittlefield@voaww.org for groups of 3 or more.